Managed IT Services
What is Managed IT Services?
For every businesses, IT services is an essential part of their daily operations. Cloudelix's managed IT services allow businesses to fully rely on our team of engineers to manage their IT infrastructure.
Our managed IT services is a one-stop solution for companies that provide all-rounded support to their IT infrastructure without the need to hire an IT department in their company.
Service Level Agreement (SLA)
Our service level agreement are fully customizable according to our customers' requirements.
Feel free to contact us for a customized quotation today!
Monitoring & Management
We will monitor your IT infrastructure and manage your day-to-day IT operations. You can fully focus on running your business operations without having to trouble yourself on any IT issues.
Preventive Maintenance
We will conduct regular prevent maintenance on your IT infrastructure to ensure the smooth day-to-day operations of your business. We will update and upgrade your software and hardware to mitigate any risks from impacting you.
IT Assets Management
We will manage your IT assets for you and documenting it for better tracking by your finance department.
IT Procurement
Cloudelix's partnership with our technology partners and distributors allow us to procure both hardware and software IT assets for you at a lower cost. This allow us to pass on the savings to you.
IT Infrastructure Security
We will secure your IT infrastructure to ensure the security of your mission critical data and mitigate any possible impact to your business operations.
IT Assets Deployment
We will setup and reconfigure IT assets for assignment to your employees.
IT Support Helpdesk
Our IT support helpdesk act as the single point of support for your employees. We offer both remote and on-site IT support to ensure minimal impact to your company.
IT Consultation
Cloudelix's experienced team of engineers will provide guidance to our customers on the management and expansion of their IT infrastructure.